At Hal Davis Jewelers it is with knowledge, trust and integrity that we strive to exceed our customer's expectations in service, selection and value. Thank you from all of us for your business.
We regret that all special orders are not exchangeable. All special orders require a 50% non refundable deposit. The remaining 50% of the balance and taxes are due at the time of pick up.
EXCHANGE I RETURN POLICY
ltems purchased from Hal Davis Jewelers may be returned within 20 days from the date of purchase. Any refund on cash and check purchases will be refunded by check. Refunds on check sales will be refunded 10 business days from the date of sale. Merchandise must be in original and unworn condition. All packaging, warranty papers, instruction manuals must be intact. Closeouts, special orders, altered items (including ring sizing) and custom pieces are not returnable. Gift certificates are not redeemable for cash.
When purchasing a ring the mounting is fully warranted to be free from defects in materials and craftsmanship for the life of the piece. Any defect in the mounting will be repaired by Hal Davis Jewelers at no charge. To protect your jewelry and guarantee this warranty, we require a maintenance check every six months. If the mounting cannot be repaired, it will be replaced at no charge. The materials used are warranted to fully comply with U.S. Government standards.
If your mounting needs repairs due to fault of the wearer or normal wear, then the necessary repairs must be made by Hal Davis Jewelers at your expense or we will be glad to help you file a claim with your jewelry insurance company. All recommended repairs must be made by Hal Davis Jewelers to guarantee craftsmanship and our lifetime warranty.
GUARANTEE ON JEWELRY REPAIR
All jewelry is guaranteed for 6 months excluding unreasonable wear or abuse. We are not responsible for any repair left over 90 days after completion of intended repair task. Most white gold jewelry is rhodium finished and is not a permanent treatment.
GUARANTEE ON WATCH REPAIR
All watch cleaning and servicing is guaranteed for 6 months. There is no guarantee for moisture, bands, crystals or minor repairs. Battery life is guaranteed for one year with the exception of chronograph and digital style watches.
The diamonds at Hal Davis Jewelers have been purchased from legitimate sources not involved in funding conflict diamonds in compliance with the United Nations resolutions. Hal Davis Jewelers has personal knowledge and/or written guarantees provided by the supplier of these diamonds.
GEMSTONE ENHANCEMENT DISCLOSURE
Purchasers of colored gemstones should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. All colored stones listed on the front of this sales receipt have probably been subjected to a stable and possible undetectable enhancement process using standard gemological equipment. All relevant information will be readily provided to the best of our knowledge.
Returned checks will be assessed a $25.00 fee.
CLEANING AND INSPECTION
We recommend you have your jewelry cleaned and inspected at least every four months. We are happy to provide this service at no charge.